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  #1  
Old 02-22-2013
KCCHILDS KCCHILDS is offline
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Default Black's Automotive - My buying experience

I've been talking back and forth with Black's Automotive about my car I purchased from them a while back. I first posted a thread here with the same title, and Jim pulled it asking me to give him and Black's some time to work things out. The next day, I got a call from Matt, who is the owners nephew, who runs things while Rob is out. Matt was very apologetic, and said he was sure his uncle would make things right, and they usually pay about 50% of what the complaint/damage is. Knowing car dealers and their reputation, I didn't hold my breath. As the days went by, neither Matt nor Rob called me. I always had to call them. I finally got Rob on the phone, and he said he would call right back. 2 days later, nothing. So I called Matt back, to tell him "in person" that I am reposting this to all forums. Not a threat, just wanted to show salesmen that when you give your word, you stick to it. He was very apologetic again, and said he understood where I was coming from. I also want to mention that, in my talks with Matt, he admitted that the car was bought off the street, then sold to me 2 days later. He admitted that they didn't have the time to check the car out as they should, and the salesman that sold me the car, has been let go for other things. So there is no asking that salesman about the car, and no holding him responsible, plus he erased any and all emails he and I sent to each other, where I had told Mike about the conditions of the car. I do have audio of this proof! Therefore, I am finally to the point of emailing not only you, but the BBB and EVERY Mustang forum out there!
I bought a 2006 Vista Blue Saleen from Black's several months ago. The salesman, Mike, knew I am in Afghanistan, and took full advantage of that situation. I was told that the car was in pristine condition, garage kept, perfect interior, etc. etc.. So I bought the car on his word and pictures (no close ups!), and had it shipped to my home in SC. As soon as it was delivered, I had it shipped locally to a Mustang Specialty shop, where the car would have it's start on my build plans for show and power. The mechanic called me asking why I was being so particular with request of how careful I needed him to be in working around the car. After explaining to him that it would be in shows as soon as he was done with it, he told me more about the cars condition. The car was completely covered in scratches, and had been carelessly touched up. There was also a 3 foot scratch down the middle of the hood, which Mike told me about, but made it out to be a very small, hardly noticeable scratch. Not to mention the quarter size cancer hole right above the drivers door handle. He then explained that there were a ton of shims behind the front bumper. I called Mike about the shims, and he said that is very common with Saleens. So I contacted Saleen, and the SOEC forum, where they denied Mikes story. Also, Mike added the Saleen decals to the car, per agreement, but before the car left Black's, he said one of them was bubbling, and he ripped it off, and would be mailing me another to replace it. It never showed, and when I called to ask about it, he said he was working on getting another, and he would be in touch soon. Of course, he never called. On to other things. Anyone who has ever driven a Mustang, knows the power. Anyone who sells as many as Black's does, should know what is what with these cars. Upon driving the Saleen for the first time, fresh home from 2 years in Afghanistan, I was angry as soon as I laid eyes on the car for the first time. It looked as if someone drove through the woods with this thing! Ready to start my vacation, which I was taking the Saleen to Myrtle Beach for the week, leaving straight from the mechanic, I didn't even make it to the next light before rolling down the window and yelling to my wife in the next vehicle, "This car is a piece of ****!!!!" It was unbelievably slow, and upon take off, the super charger pod windows landed in my lap. Completely just came off. The car smoked, and had a strong musty smell, and the windshield was completely covered in scratches. Apparently from sand on the wipers and never cleaned. We took it on vacation, but literally drove the car less than 500 miles, before I parked it, and took my wife's car the rest of my vacation. After returning to Afghanistan, I shipped the car to a very well known, reputable Saleen shop in California, where the bad news continued. The shop did a super charger rebuild, because the internals were so scarred and damaged, and leaking oil. Upon doing some other upgrades, they noticed that the motor had more blow back than they have ever seen with any other engine, in their career as mechanics. Thus why the car was so slow!!! They said that for that kind of damage, someone had to have driven that car for 30-40k miles hard. Very hard! The car only has 46k on it! And the mileage was recorded when it was delivered to the first and second shop. So there is no placing blame on them for any of this. This is how it was sold from Black's, and with their inventory, you have to be a complete moron to think I will believe anything less than they knew this car was in trouble, and took advantage in selling to someone in my situation. And that's just pathetic, and poor service. So now I sit with a $6500 engine rebuild, $5000 paint job, $200 windshield replacement, and another 10-15k in upgrades because I thought the car was just naturally slow, and wanted it faster. Plus the $25k sticker price! Anyone at Black's, who drove this car, would have known it was slower than it should have been, and should have rectified the situation, or done some other means to let a buyer know. How can you call yourself reputable, when this is the service and sales you do?
I know I shouldn't have bought the car site unseen, without a mechanic to look at it first. But what mechanic, around Black's, could I have trusted, with me being so far away? This will be plastered on every forum I can find. Someone may have had a good experience. Good for them. But when it comes to a specialty car, and you blatantly lie and take advantage of a deployed citizen, shame on you. And shame on anyone that stands up for you!

Buyers of these specialty cars should not be taken advantage of! And shops should have the balls to stand behind their product, and if something is wrong, have the decency to rectify it!!!!!!!!!!!!!

Last edited by KCCHILDS; 02-23-2013 at 08:47 PM.
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  #2  
Old 02-22-2013
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OneQwkStang OneQwkStang is offline
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That sucks dude, but thank you for your service....Us Canadians appreciate our fellow southern brothers efforts.
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  #3  
Old 02-22-2013
OxfordS281 OxfordS281 is offline
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thats awful
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  #4  
Old 02-22-2013
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This post should remain open the public needs to know that this crap has to be stopped.
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  #5  
Old 02-22-2013
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This post should remain open the public needs to know that this crap has to be stopped.
Totally agree
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  #6  
Old 02-22-2013
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That really sucks. May I suggest.. If you are going the route of contacting the BBB, in addition, contact your States Attorney General's office. They have a complaint reporting area and they will either follow up with the dealer directly or forward the complaint to the State where the dealer is located for follow-up, if different than yours. From my experience ONLY with the BBB, its a membership based (businesses pay dues) mediator and well you know how that can go if this business is BBB accredited.
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  #7  
Old 02-22-2013
KCCHILDS KCCHILDS is offline
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Originally Posted by smylie View Post
That really sucks. May I suggest.. If you are going the route of contacting the BBB, in addition, contact your States Attorney General's office. They have a complaint reporting area and they will either follow up with the dealer directly or forward the complaint to the State where the dealer is located for follow-up, if different than yours. From my experience ONLY with the BBB, its a membership based (businesses pay dues) mediator and well you know how that can go if this business is BBB accredited.
I'll give it a shot. Thanks.
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  #8  
Old 02-23-2013
DAVESIKE DAVESIKE is offline
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Originally Posted by KCCHILDS View Post
I've been talking back and forth with Black's Automotive about my car I purchased from them a while back. I first posted a thread here with the same title, and Jim pulled it asking me to give him and Black's some time to work things out. The next day, I got a call from Matt, who is the owners nephew, who runs things while Rob is out. Matt was very apologetic, and said he was sure his uncle would make things right, and they usually pay about 50% of what the complaint/damage is. Knowing car dealers and their reputation, I didn't hold my breath. As the days went by, neither Matt nor Rob called me. I always had to call them. I finally got Rob on the phone, and he said he would call right back. 2 days later, nothing. So I called Matt back, to tell him "in person" that I am reposting this to all forums. Not a threat, just wanted to show salesmen that when you give your word, you stick to it. He was very apologetic again, and said he understood where I was coming from. I also want to mention that, in my talks with Matt, he admitted that the car was bought off the street, then sold to me 2 days later. He admitted that they didn't have the time to check the car out as they should, and the salesman that sold me the car, has been let go for other things. So there is no asking that salesman about the car, and no holding him responsible, plus he erased any and all emails he and I sent to each other, where I had told Mike about the conditions of the car. I do have audio of this proof! Therefore, I am finally to the point of emailing not only you, but the BBB and EVERY Mustang forum out there!
I bought a 2006 Vista Blue Saleen from Black's several months ago. The salesman, Mike, knew I am in Afghanistan, and took full advantage of that situation. I was told that the car was in pristine condition, garage kept, perfect interior, etc. etc.. So I bought the car on his word and pictures (no close ups!), and had it shipped to my home in SC. As soon as it was delivered, I had it shipped locally to a Mustang Specialty shop, where the car would have it's start on my build plans for show and power. The mechanic called me asking why I was being so particular with request of how careful I needed him to be in working around the car. After explaining to him that it would be in shows as soon as he was done with it, he told me more about the cars condition. The car was completely covered in scratches, and had been carelessly touched up. There was also a 3 foot scratch down the middle of the hood, which Mike told me about, but made it out to be a very small, hardly noticeable scratch. Not to mention the quarter size cancer hole right above the drivers door handle. He then explained that there were a ton of shims behind the front bumper. I called Mike about the shims, and he said that is very common with Saleens. So I contacted Saleen, and the SOEC forum, where they denied Mikes story. Also, Mike added the Saleen decals to the car, per agreement, but before the car left Black's, he said one of them was bubbling, and he ripped it off, and would be mailing me another to replace it. It never showed, and when I called to ask about it, he said he was working on getting another, and he would be in touch soon. Of course, he never called. On to other things. Anyone who has ever driven a Mustang, knows the power. Anyone who sells as many as Black's does, should know what is what with these cars. Upon driving the Saleen for the first time, fresh home from 2 years in Afghanistan, I was angry as soon as I laid eyes on the car for the first time. It looked as if someone drove through the woods with this thing! Ready to start my vacation, which I was taking the Saleen to Myrtle Beach for the week, leaving straight from the mechanic, I didn't even make it to the next light before rolling down the window and yelling to my wife in the next vehicle, "This car is a piece of ****!!!!" It was unbelievably slow, and upon take off, the super charger pod windows landed in my lap. Completely just came off. The car smoked, and had a strong musty smell, and the windshield was completely covered in scratches. Apparently from sand on the wipers and never cleaned. We took it on vacation, but literally drove the car less than 500 miles, before I parked it, and took my wife's car the rest of my vacation. After returning to Afghanistan, I shipped the car to a very well known, reputable Saleen shop in California, where the bad news continued. The shop did a super charger rebuild, because the internals were so scarred and damaged, and leaking oil. Upon doing some other upgrades, they noticed that the motor had more blow back than they have ever seen with any other engine, in their career as mechanics. Thus why the car was so slow!!! They said that for that kind of damage, someone had to have driven that car for 30-40k miles hard. Very hard! The car only has 46k on it! And the mileage was recorded when it was delivered to the first and second shop. So there is no placing blame on them for any of this. This is how it was sold from Black's, and with their inventory, you have to be a complete moron to think I will believe anything less than they knew this car was in trouble, and took advantage in selling to someone in my situation. And that's just pathetic, and poor service. So now I sit with a $6500 engine rebuild, $5000 paint job, $200 windshield replacement, and another 10-15k in upgrades because I thought the car was just naturally slow, and wanted it faster. Plus the $25k sticker price! Anyone at Black's, who drove this car, would have known it was slower than it should have been, and should have rectified the situation, or done some other means to let a buyer know. How can you call yourself reputable, when this is the service and sales you do?
I know I shouldn't have bought the car site unseen, without a mechanic to look at it first. But what mechanic, around Black's, could I have trusted, with me being so far away? This will be plastered on every forum I can find. Someone may have had a good experience. Good for them. But when it comes to a specialty car, and you blatantly lie and take advantage of a service member, shame on you. And shame on anyone that stands up for you!

PS- If this gets removed again, I will just make another name and repost it! Buyers of these specialty cars should not be taken advantage of! And shops should have the balls to stand behind their product, and if something is wrong, have the decency to rectify it!!!!!!!!!!!!!
u mean this was deleted once before?
y? never mind..theres been way less deleted with no explanation..this probably will too..
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281 RAD COVER.3.2 PULLEY
ROUSH BELT TENSIONER
3.73 MAX GRIP DIFF,JDM TUNE
GT500 FUEL SYSTEM,KOOKS LONG TUBES
HTO PLUGS,AFCO H/E,MGW SHIFTER
TECHCO INTAKE,ESCORT 9500CI
PIONEER AVH-P8400BH
CARDINALE ENGINEERING FRONT SPLITTER
UPR STRUT CAPS
FORGESTAR F14 MATTE BLACK RIMS
QTP ELECTRIC CUTOUTS
SALEEN FUEL DOOR,CHICANE TOWER BRACE
MESH HOOD INSERTS,281 LOWER MESH GRILLE
FAYS2 WATTS LINK,CAL PONY HOOD STRUTS
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  #9  
Old 02-23-2013
KCCHILDS KCCHILDS is offline
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Quote:
Originally Posted by DAVESIKE View Post
u mean this was deleted once before?
y? never mind..theres been way less deleted with no explanation..this probably will too..
Jim wanted to talk with Black's to see if we could figure something out, before smearing their name. Jim held up his end, and I held up mine. Black's of course, didn't.

Thanks Jim for trying to resolve this. But we both knew it was a waste of time.
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  #10  
Old 02-23-2013
DAVESIKE DAVESIKE is offline
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Quote:
Originally Posted by KCCHILDS View Post
Jim wanted to talk with Black's to see if we could figure something out, before smearing their name. Jim held up his end, and I held up mine. Black's of course, didn't.

Thanks Jim for trying to resolve this. But we both knew it was a waste of time.
Fair nough..
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281 RAD COVER.3.2 PULLEY
ROUSH BELT TENSIONER
3.73 MAX GRIP DIFF,JDM TUNE
GT500 FUEL SYSTEM,KOOKS LONG TUBES
HTO PLUGS,AFCO H/E,MGW SHIFTER
TECHCO INTAKE,ESCORT 9500CI
PIONEER AVH-P8400BH
CARDINALE ENGINEERING FRONT SPLITTER
UPR STRUT CAPS
FORGESTAR F14 MATTE BLACK RIMS
QTP ELECTRIC CUTOUTS
SALEEN FUEL DOOR,CHICANE TOWER BRACE
MESH HOOD INSERTS,281 LOWER MESH GRILLE
FAYS2 WATTS LINK,CAL PONY HOOD STRUTS
WMS STEALTH HOOD PINS
CUSTOM VALVE COVERS,281 COILPACK STICKERS
281 SUPERCHARGER DIPSTICK
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  #11  
Old 02-23-2013
Anthonys04r1 Anthonys04r1 is offline
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Sorry to hear your story. I living in Orlando have heard similar stories about Blacks. I have been to there lot many of times and never been impressed with the condition of their cars. They charge top dollar and post nice pics on Craigslist when you see the cars in person it's a different ball game. Future reference if anyone ever needs a honest opinion about a car there let me know. I will happily go check it out.
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  #12  
Old 02-23-2013
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XxBoostinxX XxBoostinxX is offline
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I bought my car site unseen as well. Turned out my passenger door has been repainted and was never aware of it till I took the car to a friend. The place I bought mine from reassured me of how good of shape the car was in over and over, but have been disappointed that the door was repainted without knowing.
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  #13  
Old 02-23-2013
slowstang305 slowstang305 is offline
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Post this up on

stangsofsouthflorida.com
southfloridastangs.com


Sorry to hear about this, I think the condition of the car should have been disclosed if it was known. But if the car was in possession for only a few days it may have been hard for them to tell. If they truly said the car is "immaculate" then there is a serious problem and I would find a way to return the car and get your money back.
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Old 02-23-2013
Coderedsaleen Coderedsaleen is offline
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Is that the white one they were selling a while back? Nevermind I read the whole thing and it was your 06 Blue one.

Last edited by Coderedsaleen; 02-23-2013 at 08:34 PM.
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Old 02-23-2013
KCCHILDS KCCHILDS is offline
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Quote:
Originally Posted by slowstang305 View Post
Post this up on

stangsofsouthflorida.com
southfloridastangs.com


Sorry to hear about this, I think the condition of the car should have been disclosed if it was known. But if the car was in possession for only a few days it may have been hard for them to tell. If they truly said the car is "immaculate" then there is a serious problem and I would find a way to return the car and get your money back.
I'll be posting this up on there asap! Thanks for that. No way I can bring the car back. Jason has done way too much work, and I would be thousands of dollars. They admitted other than initially driving the car, they did not have time to check it out. My point being, you shouldn't, under any circumstances, be allowed to sell a vehicle as a dealer, without proper checks being done. It is pure false advertisement to say what they said, and the car not be that way. I am contacting a lawyer to see if I have a leg to stand on with this one. Even if all they did was pay half of the engine rebuild, I would give them props for at least doing that. The whole buying "as is" is a bunch of bs.
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Old 02-24-2013
cdmsaleen cdmsaleen is offline
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Just scratched them off my list as a possible source for future cars. Sorry for the terrible experience!
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  #17  
Old 02-24-2013
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Is this the same vehicle? Why were the details withheld in the listing when you posted it for sale on our forum this past September?

http://saleenforums.soec.org/showthread.php?p=90088

Quote:
I know I'll probably catch some hell for this one, but the new girl (new to me) may be for sale. I'm back overseas and the car is just sitting, which is fine, but I just found out most of my guys here are transferring. As they transfer out, I'll get some brand new guys, who don't know a thing about this project, right when the snow is falling. I can't go into detail, but this is a disaster in the making!! The site is quickly going downhill, and me being fresh from home, all I can think about is getting back to my family. I love this car, but selling it will put me in a better position to leave when I want, not stuck like some others here. I'm sure with all the posts and questions here, you all pretty much know the car. But I'll list off what I have, and all parts have less than 500 miles on them. That's all I drove it while home! Car comes with transferrable extended warranty!!!

2006 Saleen S281sc #1336 with just under 46,000 miles.
BMR K-member
281Motorsports super charger dipstick.
ARH long tube headers catless with x-pipe installed and h-pipe on hand.
6000k HID headlights with removable tint film.
New decals all the way around.
New 3rd brake light.
Vossen CV3's with Nitto 9 front and 10.5 rear. Depending on offer, these may not go with the car.
Fresh oil change with Royal Purple.
New K&N air filter and cabin filter.
New Rain-x wipers.
Fresh new tint all the way around.
I still have the OEM exhaust and 5 OEM chrome 7 spoke wheels with Dunlops. Great condition.

The car is from Florida, so there are some scratches on the windshield from the wipers. Free replacement in SC but the decal will need replacing. There is a scratch on the hood, roof, and a spot by the drivers door handle. Then the regular light surface scratches from being driven, but the front bumper is not all chipped and scratched. Looks really good, and it's not repainted. I had so many compliments and conversations with people when we took the car out. Not one of them could believe it's an 06. Isn't that how it should be? I don't have a specific price in mind, but no I won't give it away either!! Economy wise, this probably isn't the best time to sell, but then again, I can still go home early without selling this car, so no pressure. Please let me know what you guys and gals think. Anyone interested can PM me an offer. Anyone local is more than welcome to go see the car, but there will be no joy rides of course! I am willing to ship it at buyers expense. Anyone needing close up or other pictures can PM me their email address, and my wife will take care of it. The car looks and handles great. Everything works as it should. The Vossens are the only part I will be willing to remove to get a lower price!! Thanks everyone.
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Old 02-24-2013
KCCHILDS KCCHILDS is offline
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Quote:
Originally Posted by Dave View Post
Is this the same vehicle? Why were the details withheld in the listing when you posted it for sale on our forum this past September?

http://saleenforums.soec.org/showthread.php?p=90088
I didn't know about any of this when I posted it. The only reason I was selling was cause I found a Shelby I wanted more. It wasn't until it went to the shops that I learned of the full damage. I only knew of the scratches, and I had fixed the sc pod. I was told the smoke was because it was running rich from the exhaust swap. And everyone here know of the shims from my post. I did however disclose that info to people who emailed me about the sale. I had no idea of the cars "actual" condition when up for sale. Sorry if it seems I was misleading.
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Old 02-24-2013
KCCHILDS KCCHILDS is offline
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I didn't know about any of this when I posted it. The only reason I was selling was cause I found a Shelby I wanted more. It wasn't until it went to the shops that I learned of the full damage. I only knew of the scratches, and I had fixed the sc pod. I was told the smoke was because it was running rich from the exhaust swap. And everyone here know of the shims from my post. I did however disclose that info to people who emailed me about the sale. I had no idea of the cars "actual" condition when up for sale. Sorry if it seems I was misleading.
We can't edit our posts anymore? Sorry, wanted to add that I was also looking at going home early from overseas. The plan was to sell the Saleen, and wait to see if I was staying or not, then buy the Shelby if able to. It says in the add, that there are scratches, and I disclosed about the 3 ft scratch, and the cancer hole. The car when clean, still has a brilliant shine, so yes it looks good. I got a ton of compliments on the car, but most people aren't as particular as me. I also offered for "anyone" to look at it. I don't feel that I tried to hide anything. Maybe the new post does make it seem a little worse, but hey, I'm just a little more than PO'd about the whole situation! And the surface scratches where I said it looks like someone drove through the forest in this thing, can mostly be buffed out. But there are several deep, "fixed" scratches that can't. And for the car to be in the condition of Black's add, it needs repaint. I, other than knowing the car was slow, talked about it here on the forums. I didn't like Saleen anymore because I "thought" they are just slow and heavy. I had no idea that there were internal problems, so please don't try and discredit me or make me out to look like a liar. Anyone who knows me, knows I am probably the most straight shooter you'll meet. I don't withhold information, and I don't pull punches!
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Old 02-24-2013
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Quote:
Originally Posted by KCCHILDS View Post
Jim wanted to talk with Black's to see if we could figure something out, before smearing their name. Jim held up his end, and I held up mine. Black's of course, didn't.

Thanks Jim for trying to resolve this. But we both knew it was a waste of time.
Actually, you didn't hold up your end of the bargain, as I asked for a couple weeks and you only gave it one.

I hate to say it, really you are a great part of the blame by purchasing a car basically sight-unseen. It should be appropriately inspected. And to an extent, buying a used car is an unknown entity, and potentially "taking on someone else's problems."

If you want a low-problem car, you're better off buying a lower-mile car.

According to my call with Black's on the evening of 2/22/13 on your behalf, the price was in accordance to the condition, and there's a lot to be said about that. It's unfortunate that the salesman wasn't forthright, and maybe he was just stupid, or wanted to make a sale, and at least some credit to Black's that he's no longer there. Not every car from every dealer is perfect, and Black's barely got the car in stock before you bought it.

By the way, we changed the thread title from "NEVER buy from Black's Automotive if Florida!." to its current title. Your original title is unfair.
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  #21  
Old 02-24-2013
KCCHILDS KCCHILDS is offline
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Originally Posted by Jim D. View Post
Actually, you didn't hold up your end of the bargain, as I asked for a couple weeks and you only gave it one.

I hate to say it, really you are a great part of the blame by purchasing a car basically sight-unseen. It should be appropriately inspected. And to an extent, buying a used car is an unknown entity, and potentially "taking on someone else's problems."

If you want a low-problem car, you're better off buying a lower-mile car.

According to my call with Black's on the evening of 2/22/13 on your behalf, the price was in accordance to the condition, and there's a lot to be said about that. It's unfortunate that the salesman wasn't forthright, and maybe he was just stupid, or wanted to make a sale, and at least some credit to Black's that he's no longer there. Not every car from every dealer is perfect, and Black's barely got the car in stock before you bought it.

By the way, we changed the thread title from "NEVER buy from Black's Automotive if Florida!." to its current title. Your original title is unfair.
I did hold up my end, because I got the owner on the phone, who said he would call me right back, then told his nephew he refused to talk to me until he was more informed on the deal. Then never shows back up to work, to get more informed on the deal. You asked for 2 weeks, and I gave 1, only because the shop has been blowing me off all week. From friday last week, to saturday this week. I think that is plenty fair!

I also stated that I am to blame for buying site unseen. But I also stated that who am I to trust around Florida, when I'm sure Black's has contacts with other shops.

I also stated that he admitted they only had the car a couple days, and didn't have time to properly check it out. That was their own words. So for them to tell you the price reflected the cars condition is absolute bs! And in this cars condition, was it worth $25k? Hell no! I also contacted you directly about them, and you said they were very reputable. And I pulled CarFax, etc etc. So I feel I did my homework, but was mislead by others!

Not to mention how many people across the forums who have contacted me since these posts, and said that they've been to Black's in person. The place is a dump, their cars are garbage, and they are way overpriced! Is buying a 7 year old car at 46k miles not low?
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Old 02-24-2013
DAVESIKE DAVESIKE is offline
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Originally Posted by Jim D. View Post
Actually, you didn't hold up your end of the bargain, as I asked for a couple weeks and you only gave it one.

I hate to say it, really you are a great part of the blame by purchasing a car basically sight-unseen. It should be appropriately inspected. And to an extent, buying a used car is an unknown entity, and potentially "taking on someone else's problems."

If you want a low-problem car, you're better off buying a lower-mile car.

According to my call with Black's on the evening of 2/22/13 on your behalf, the price was in accordance to the condition, and there's a lot to be said about that. It's unfortunate that the salesman wasn't forthright, and maybe he was just stupid, or wanted to make a sale, and at least some credit to Black's that he's no longer there. Not every car from every dealer is perfect, and Black's barely got the car in stock before you bought it.

By the way, we changed the thread title from "NEVER buy from Black's Automotive if Florida!." to its current title. Your original title is unfair.
well glad something was said on dealers behalf.Being in the auto sales business the customer isn't always right..hate to say it.You bought a car sight unseen and then blame them for misrepresentation..Id have to place blame on both of you..should have spent the 100 bucks and had it checked out properly before purchase..As is sales are just that..These are machines that can break down at any moment without warning.Buy new or buy a warranty or spend the 100 for added peace of mind.
good luck..
note..saying Black just got car before he bought it hardly excuses them if there was an issue.
I don't even show a car without proper mechanical and physical rediness checks.
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Old 02-24-2013
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Originally Posted by DAVESIKE View Post
well glad something was said on dealers behalf.Being in the auto sales business the customer isn't always right..hate to say it.You bought a car sight unseen and then blame them for misrepresentation..Id have to place blame on both of you..should have spent the 100 bucks and had it checked out properly before purchase..As is sales are just that..These are machines that can break down at any moment without warning.Buy new or buy a warranty or spend the 100 for added peace of mind.
good luck..
Thanks Dave. The whole point is Black's shouldn't have sold a car, that wasn't properly checked out yet. If they check every car before sale, then why was this one sold before it? Seems shady to me! I would have never bought it, if it wasn't on the website when it was. Meaning, if they hadn't checked it yet, it shouldn't have been on the site. I admitted I am to blame, and Matt admitted he was to blame. Now it's only right they step up and help fix something. I'm fair. I'm not asking for what Matt said they should do. And again, I could have paid $100, but to who? Someone who Black's is friends with, and would have passed the car anyway? It was a shady deal all the way around.

Someone posted to me on another forum, a site where people reviewed Blacks, and they are all 1 star out of 5. Several peoples stories are pretty close to mine. Black's sold them a crap car, with no warranty or anything, and they had nothing but problems with the vehicle since. Not to mention they name the same salesman I had, as their own, and make references to him being a drug addict! If the customers know he's an addict, the employer definitely had to know! How in the world are these people still in business? If they don't step up, I will continue until I know their doors are closed! I think I'll contact every person I've read had a bad experience, and see if they want to get together on holding Black's accountable for selling lemons, or close their doors, for good!
Thanks again!
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Old 02-24-2013
KCCHILDS KCCHILDS is offline
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I'm going to sound like a real *** right now, but THANKS DAVE! I completely forgot that I did get an extended warranty!!! I will contact them tomorrow. Thanks again brother!
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Old 02-25-2013
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I'm going to sound like a real *** right now, but THANKS DAVE! I completely forgot that I did get an extended warranty!!! I will contact them tomorrow. Thanks again brother!
HOT ****! lets hope that was legit..lol..good luck..
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Old 02-25-2013
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HOT ****! lets hope that was legit..lol..good luck..
False hope on that one! They said that even though the engine has thousands of miles of damage inside, because I altered the engine with a simple exhaust upgrade, that they only cover if the car is in original condition. So I'm canceling them to at least get some money back.
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Old 02-25-2013
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Long tube headers is no "simple exhaust mod"

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False hope on that one! They said that even though the engine has thousands of miles of damage inside, because I altered the engine with a simple exhaust upgrade, that they only cover if the car is in original condition. So I'm canceling them to at least get some money back.
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Old 02-25-2013
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Long tube headers is no "simple exhaust mod"
I meant that I hadn't done enough engine wise, to cause this kind of situation.
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Old 02-25-2013
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I meant that I hadn't done enough engine wise, to cause this kind of situation.
Of course not.
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Old 02-26-2013
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I want to start of by apologizing about this rant. It's harder to deal with stuff, when you're so far away, and feel helpless. I wanted this post to help others to not make the same mistake I did, but I feel I went a little overboard with it. I made threats with reposts and put things here that I should have kept to myself, and again, I apologize. Please take from this to always get a inspection, never buy site unseen, and be prepared to accept the consequences if you don't. Thanks.

I also want to let everyone know, that Janene Black, from Black's Automotive contacted me via email today about everything going on. She had no idea this transpired, until reading the email I sent them before posting this rant. She, like Matt, was very apologetic, and through our conversation, wanted to come to an agreement and make things right. She asked that I give her tonight to talk with Rob Black, and promised to call me back tomorrow. She also asked what I wanted from this, to help change my opinion of their company. I left it up to them to discuss it and contact me back with an offer. As things progress, I'll continue to keep everyone informed. Thanks for everyone's concerns and advice.
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Old 02-26-2013
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I hope that all works out for you. Good luck.
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Old 02-26-2013
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Does Brian still own Black's with his brother? He's a stand up guy...
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Does Brian still own Black's with his brother? He's a stand up guy...
I only know of Rob and Janene. They just emailed me saying they have a CarFax showing the car was wrecked, but it was not included in their ad or disclosed before me purchasing the car. She wants to talk with the mechanic and get back with me.
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Old 02-26-2013
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I only know of Rob and Janene. They just emailed me saying they have a CarFax showing the car was wrecked, but it was not included in their ad or disclosed before me purchasing the car. She wants to talk with the mechanic and get back with me.
The plot thickens..u didn't even carfax it? sheesh!
btw..they don't have to disclose it..
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The plot thickens..u didn't even carfax it? sheesh!
btw..they don't have to disclose it..
I did CarFax it, but mine doesn't show an accident. Not sure why hers does. But she has contacted by email 2x today, still apologizing and saying they are working a solution to make things right.
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Old 02-26-2013
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I did CarFax it, but mine doesn't show an accident. Not sure why hers does. But she has contacted by email 2x today, still apologizing and saying they are working a solution to make things right.
Here's the CarFax.
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Old 02-26-2013
KCCHILDS KCCHILDS is offline
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Sorry. It won't load, but shows 0 accidents, 0 issues, and gives a 92 above average score.
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Old 02-26-2013
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I did CarFax it, but mine doesn't show an accident. Not sure why hers does. But she has contacted by email 2x today, still apologizing and saying they are working a solution to make things right.
ok..some progress!!
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Old 02-26-2013
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What Branch are you in? Have you spoken @ all with JAG about this issue?
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What Branch are you in? Have you spoken @ all with JAG about this issue?
I thought I changed it. I am considered a service member. That's what we're called all through school, etc., but I wanted to change the wording because I am DoD civilian. Sorry about the confusion.
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Old 02-26-2013
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I thought I changed it. I am considered a service member. That's what we're called all through school, etc., but I wanted to change the wording because I am DoD civilian. Sorry about the confusion.
Glad things are possibly panning out. Let me know if we need to get them any supporting info.
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Old 02-26-2013
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Glad things are possibly panning out. Let me know if we need to get them any supporting info.
Thanks brother. Glad the car is in your hands! Sending you a PM.
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Old 03-03-2013
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Quote:
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I thought I changed it. I am considered a service member. That's what we're called all through school, etc., but I wanted to change the wording because I am DoD civilian. Sorry about the confusion.
Nothing wrong with DoD civilians... being one myself...lol
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Old 03-12-2013
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Janene and I have been emailing back and forth for a couple weeks now. We spoke very positively on the phone, but her emails just seem to get more and more defensive. No matter how many times I say thank you for your time, and I apologize for the situation, she comes back saying that my emails are threatening, and she will not conform to my dead line. I gave her no dead line, and never made threats. Now she won't return emails, saying she has a lawyer. So I'll just continue with spreading the word of their dealership, and hope karma is in play! Thanks for everyone's help and input, and please don't give them any business. They are crooks and liars of the worst kind, and admittedly kept an addict on staff. Pass the word, and go luck in the future with these beautiful cars!
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Old 03-24-2013
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Your not the only one who has had a bad experience with them. Mine occured right when Brian left. Took awhile to get it resolved.
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  #46  
Old 08-11-2013
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That is horrible! But on another note, God Bless you for your service! Thank you!
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Old 08-11-2013
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That is horrible! But on another note, God Bless you for your service! Thank you!
Thanks. Still working the issue. Lawyers are involved. Car is practically brand new. I'll post pics in September when I get home for R&R. THanks again!
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Old 08-12-2013
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Thanks. Still working the issue. Lawyers are involved. Car is practically brand new. I'll post pics in September when I get home for R&R. THanks again!

I hate to hear that it had to go as far as lawyers... but sometimes that is all some people will respond to. Looking forward to seeing the pics... but more importantly, come home safe!
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